Shipping Descriptions

Standard Delivery

Standard delivery is to inside your front door (if you live in a multi-unit building or apartment complex, the package will be left inside the entrance to your building, not your individual apartment door). Standard delivery is usually within 7-10 business days from the day your order is shipped. Standard Delivery does not include unpacking, assembly, or removal of packaging materials and waste.

White Glove Delivery

White Glove Delivery includes a delivery appointment, inside delivery to room of choice, assembly of your product, and removal of packaging materials. White glove delivery typically occurs within 10-20 business days from the day your order is shipped.

Free pick-up by appointment at our Salt Lake City studio

When items selected for free pick-up are completed, we will notify you by e-mail that they are ready, and will arrange a time when you can pick-up your items from our Salt Lake City (9th and 9th) location. Items will be lightly wrapped, but will NOT be freight ready - so be sure to make accommodations to protect your merchandise (possibly including glass) during transit. We will do our best to accommodate your schedule, but we aren't always in the studio during regular business hours. Completed (sold) items can be stored at our company for up to 14 days after completion. Items left at our company beyond 14 days may be placed in an offsite storage facility where storage fees will incur.